Privacy Policy

Data Controller

Osteopathy Céline Diederichs: Im Hasenleiser 3, 69126 Heidelberg
Phone: +49 1575 399 0264
Email: info@praxis-diederichs.de

Your Rights
With regard to the personal data we process, you have the following rights:
• Access to your data stored with us and information about its processing (Art. 15 GDPR)
• Rectification of inaccurate personal

Personal data is processed for the following purposes:
a. Performance of the treatment contract, including billing; legal basis: consent pursuant to Article 6(1)(a)
of the GDPR or Article 9(2)(a) of the GDPR with respect to health data
b. Use of the Lemniscus practice software; legal basis: Article 6(1)(a) GDPR or Article 9(2)(a)
GDPR regarding health data
c. Use of the Etermin appointment booking system; legal basis: consent pursuant to Article 6(1)(a)
GDPR or Art. 9(2)(a) GDPR regarding health data Duration of treatment, as this depends on the individual
course of treatment. The scope of services also includes the initial consultation with the
patient. The invoice will be sent by email and is due one week after receipt.

Type of personal data

The following personal data is processed for the purposes listed under 3: Regarding 3a:
Health data such as treatment history, contact information, billing information Regarding 3b: Name and email address
Recipients of personal data
The data is processed within the Osteopathy Practice Céline Diederichs only by authorized employees.
An exception to this applies to:
• Practice software: Lemnicus
• Appointment booking system: Etermin

How long we retain your personal data

The data will be stored only for as long as necessary to fulfill the purpose for which it was collected.
Data for which there is a legal obligation to retain it under Article 17(3)
of the GDPR may not be deleted; for example, pursuant to Section 630f(3) of the German Civil Code (BGB), the statutory retention period of 10 years following the completion
of treatment. Retention may still be necessary thereafter if the health data contains important
information whose retention is in the interest of the data subject.
Retention may also result from Article 17(3)(e) of the GDPR following appropriate consideration in the event of
possible claims for damages by the data subject.

Your Rights

With regard to the personal data we process, you have the following rights: • The right to access your
data stored by us and information about its processing (Art. 15 GDPR)
• The right to rectification of inaccurate personal data (Art. 16 GDPR)
• The right to erasure of your data stored by us (Art. 17 GDPR)
• Restriction of data processing, provided that we are not yet permitted to erase your data due to legal obligations
(Art. 18 GDPR)
• Objection to the processing of your data by us (Art. 21 GDPR)
• Data portability, provided that you have consented to the data processing or have entered into a contract with us
(Art. 20 GDPR)
If you have given us your consent, you may revoke it at any time with future effect.
You may contact the competent supervisory authority at any time with a data protection complaint
(Art. 77 GDPR in conjunction with § 19 BDSG):
Prof. Dr. Tobias Keber
P.O. Box 10 29 32, 70025 Stuttgart
Phone: 0711 615541-0
Email: poststelle@lfdi.bwl.de
There is no contractual or legal obligation to provide us with your personal data.
However, without processing the data specified in section 3a, we cannot
fulfill the treatment contract.